| Value Added Services |
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- Pricing governed by Board of Directors
- Professional selection process of Independent Contractors that includes:
- Personal Interview
- Criminal/Credit background checks
- Rigorous one-on-one orientation
- Ninety-day mentorship
- Professional standard operating procedures:
- Post card and/or letter notification to insured
- Undeliverable – returned to company
- Photo ID – required
- Business cards – required
- Door knob hangers for exterior inspections
- Quality control report review process
- Vacant and poor risk notification to company
- Color coded system for reports to identify vacant, fair and poor risk reports
- Time service incentives to contractors to ensure 30-day service
- Customer input on report content and inspection procedures
- Underwriters Workshop with CE Credits offered
- Expert resource for industry issues/trends
- On-going training with Independent Contractors
- On-site company training available for underwriters
- Industry involvement – NCAMIC, PAMIC, VAMIC
- Dedicated staff that provides personal service and solutions to any situation
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